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FAQ

What is the price or how to count the price?

We have not the uniform price list because most of our sculpture are customized. The price is calculated according to the size, material and design of the sculpture you need. Confirm the design and sent the size and material you need to our professional sales, they would sent the quotation and offer the best service to you!

Do you accept custom orders?

Yes we do. We own marble and metal gazebo, offer customized material, design and size. Available size from 5×5 to 21×12 or more higher,classical 10×10/10×12/10×18 gazebo is our hot product.

About the drawing

It is better if you could provide your own drawing of the gazebo to us. Our design team also could design the free CAD drawing for you if you need.

Do your metal gazebo rust easily?

Many of our clients had asked us this question. On the one hand, Our material is treated by hot-dip galvanizing process, hot-dip galvanizing process is specially designed for rust-proof. On the other hand, for the surface color, we are not using normal car painting but power coating processing, power coating can protect the surface of the metal better, and the color will remain for a long time

Are the metal gazebos with or without glass? Is it safe ?

With or without the glass is depends on your own use and choice. We offer both of it. All the glass of the gazebo we used is Tempered glass not the normal glass, and both one layer and double layers is available.

How long does it take for delivery?

Every effort is made to ship within 15 days. Ground shipping usually takes between 15-30 business days. If there is an unexpected delay, we will contact you by phone or email. If you require urgent delivery, please contact us and we will do our best to accommodate your requirements.

About the installation

The gazebo is big item, installation is the question that many people very concerned. You Fine Art Sculpture offer installation drawing, online installation guide and oversea installation team, which could solve all of your concerns

Are your gazebo is strong enough to resistant the wind and earthquake?

We usually don’t have concern of the small size gazebo, for the large size gazebo, usually we will add the columns and skeleton to increase the stability of the gazebo

What is your Guaranty and Return Policy?

We insure all of our shipments. If your item has been damaged during the shipping, please contact us and we will make arrangements with you for the return and replacement of the damaged item. Please contact us immediately so that we can file a damage claim with the shipper. Credit will not be issued unless you notify us the same day you received the shipment and by providing picture of the damage. Please note that you will need to save the box and packing materials for the shipper to inspect. Insurance is void otherwise. We will not be responsible for damaged merchandise not in its original packaging.

 

Contact us

If you are interested in our gazebos or have any suggestions about our gazebos, please feel free to leave a message or sent email to us, we will answer your questions asap and respect your privacy. Thanks for your support.

  • E-mail:sales@you-fine.com
  • WhatsApp: 0086 13938480725
  • Skype: cnstatue
  • Tel: : 0086 13938480725
  • Add : Quyang County, Hebei Province, China.
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